Shipping & return Policy
At Rogue Radiance Jewelry Co., every piece is handled with care—because what you wear should arrive ready to make an impact.
Processing Time
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Orders are processed within 1–3 business days
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During launches or high demand, processing may take slightly longer
Shipping Time
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Standard U.S. Shipping: 3–7 business days
Shipping Rates
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Flat rate shipping $5.00
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Free shipping on orders over $40
Tracking
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Once your order ships, you’ll receive a tracking number via email
Important Notes
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We are not responsible for delays caused by carriers, weather, or incorrect shipping information
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Double-check your address at checkout—once shipped, we can’t reroute your order
Return & Exchange Policy
We want you to love your piece. If it doesn’t hit right, we’ve got you.
Returns
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Accepted within 14 days of delivery
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Items must be:
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Unworn
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In original condition
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In original packaging
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Exchanges
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Need a different piece? We offer exchanges within 14 days
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Subject to product availability
Non-Returnable Items
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Earrings (for hygiene reasons)
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Custom or personalized pieces
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Final sale items
Return Process
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Email us with your order number
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We’ll send return instructions
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Ship the item back (customer covers return shipping unless item is defective)
Damaged or Incorrect Items
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If your order arrives damaged or wrong, contact us within 48 hours
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We’ll make it right—fast
Refunds
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Issued to your original payment method once we receive and inspect the item
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Please allow 5–7 business days for processing
The Rogue Standard
We don’t do ordinary—and neither should your experience.
Every order is part of something bigger than jewelry.
It’s confidence. Identity. Energy.
If something feels off, reach out. We’ll fix it.